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Home Terms & Conditions Refund Policy

Refund Policy

1. General Cancellation Policies Each tour activity, attraction, or hotel has its own cancellation policies. We highly recommend thoroughly reading and understanding these policies before confirming your booking with Meta SkyDubai LLC. This ensures you're well-informed about potential changes to your plans.

2.Combo Tours and Cancellation Combo tours can be canceled, but if you decide to cancel a single tour within a combo, the combo offer is no longer applicable. In such cases, Meta Sky will refund the remaining amount based on the individual price of the non-canceled tour.

3.Non-refundable Tourist Visa Fees Please be aware that once payment is made for Tourist Visa fees on the Meta Sky Dubai website, it is non-refundable. Take the time to confirm your travel plans before finalizing your visa application.

4. 4. Booking Combo Considerations When booking combo tours, ensure that all selected options are available. In the event that some options are unavailable, you will only be able to enjoy the tours and services that were originally presented.

5. No Show Policy If you fail to show up for a booked tour, no partial or full refunds will be provided. This policy applies to unused tickets, sightseeing tours, car rentals, and chauffeur-driven services. Additionally, rescheduling is not permitted for confirmed tours, airport transfers, and other travel-related services. 6. Opt-Out

6. Cancelling Your Reservation In the event of a cancellation, carefully review the applicable cancellation rules for your specific tour package. Notify Meta Sky Dubai LLC in writing about any cancellation. Upon receiving your cancellation request, we will confirm the cancellation and communicate any associated fees via e-mail, fax, or telephone. Please note that Meta Sky Dubai LLC cannot be held responsible for cancellations that have not been received or confirmed by us.